Omani Freedom of Expression Online

February 8th, 2010

The internet has enabled a lot of people from all around the world to communicate with others and has provided a platform for those without a voice to speak up and reach out for an international audience without any physical restriction, and just as much as it has brought the best of people in terms of creativity and innovation, it has also brought the worst of people as it enabled them to talk freely under the cape of anonymity.

I do not think that I am the only one who said some really strange things to people online which I will never dream of saying to their faces in real life. A visit to any public discussion board on the internet would show you how much people swear at others, make fun of them, and even maybe harass them. Many people forget that there are human beings behinds these nicknames with feelings that could get hurt.

The concept of freedom of expression is pretty new to the traditionally conservative Omani society, and the sudden explosion of opportunities opened by the web led some to assume that freedom of expression means that they have the right to say whatever they want, just because they can, without thinking about the consequences, but the truth is that there is nowhere in the world where freedom of speech is an unlimited right, because no matter what personal right a person has, it must not infringe on the rights of others.
In Oman, and many other countries, this right is restricted by some other legal principles such as defamation and breach of confidence. Defamation is generally defined as the act of spreading false information about a person which could harm that person’s reputation. This law is much more stricter in Oman than in some other places like the UK or the USA as defamation is a criminal act and not merely a civil matter. In addition to this, there is no clear requirement in the law for the statement to be false for it to be offensive, but merely requires it to have the consequence of damaging that person’s reputation.

Freedom of expression is further restricted by the law of the breach of confidence, if a person receives any information with a clear expectation to keep that information in confidence, that person would be under a legal duty not to disclose that information to anyone else. This is a general principle that applies to all sorts of information whether it was a a private issue told between friends or a serious confidential document delivered in a professional capacity, for example, the medical records of a patient.
These two are examples of the most obvious restrictions to freedom of expression on the internet or otherwise, but are not the only ones, in Oman, the Telecommunication Law also provides for a number of other restrictions such as prohibiting the transmission of harmful and untruthful messages through any means of communication.

The perception of the internet as an unregulated medium that allows people to say anything they want is far from true, the legal system covers a wide number of instances where speech on the internet could be punishable, and with the development of new methods for tracking the visitors of a website, it becomes not too difficult to enforce these laws on the internet.

Facebook Privacy Concerns

February 1st, 2010

Facebook

Facebook officially launched its new controversial privacy settings which will have a significant instant impact on the extent to which private information is shared on it. Facebook claims that these new changes will help make it easier for users to decide what to share and with whom, but the reality is that the amount of information that can be set to private has been reduced and the default privacy settings are now configured to to have most content shared with the everyone on Facebook and beyond.

The original success of Facebook over other social networks such as MySpace is believed to be attributed to the high levels of privacy it allowed its users to have. Previously, users had the option to share some of their personal data ,such as their profile picture, with certain groups of users, such as friends only, however, profile picture, gender, current city, networks, the pages the user is a fan of, and some other personal information, are all now treated as publicly available information which cannot be hidden from anyone if the user chooses to put them on Facebook.
Another major change under the new privacy scheme is that default settings for writing new status updates and sharing pictures and other content, are set to be shared with everyone instead of friends only. This means that when you make a new status update this update will be visible to everyone whether or not you have them as friends, and as a lot of content on Facebook can be indexed by search engines such as Google, this means that even people not on Facebook may find your status updates if they make a relevant search. While privacy settings for such a feature could be configured to a more private option, the majority of users do not check their settings and very few people would realize that their old default settings were changed to the new default settings for sharing everything with everyone without them taking any action!

The new changes in privacy settings do have some new options that could allow users to have better privacy. For example users now have the option to have per-status update privacy restrictions so that you post an item that you share only with your close friends or only with your work colleagues without affecting the rest of your updates.

It is widely believed that the new changes in Facebook privacy settings were made to push people to share more information with everyone, while this might not be in the interest of the majority of the users, Facebook hopes that this would enable it to compete with services such as Twitter – which by default makes users share their micro status updates openly. However, the purpose of Facebook is totally different from that of Twitter and Facebook’s attempt to expand into Twitter might be faced with a backlash.
If you are on Facebook and you regularly share private pictures of your family and friends, you might want to make sure you check the new privacy settings of Facebook and set your content to be viewable only by the groups of people you desire. If you would not like everyone to know that you are fan of a certain page, you have no option but to unsubscribe from that page. The same goes for your profile picture, and other information classified as publicly available information, which you will have to remove completely from Facebook if you do not want everyone to see it.

The nature of Facebook is changing and this might be a reflection of the increased willingness of people to share more things online, but I doubt that the majority of people appreciate the impact this information could have on their social and professional life. It is still very unwise to share private information without any restrictions as it would be very hard, if not impossible, to get them off the internet afterwards.

The Real Victims of Piracy

January 25th, 2010

Even though almost ten years have passed since Oman got its first copyright law, most people still seem to have a strange self entitlement to everything they find on the internet. The majority of people do not have any feeling of guilt when they illegally download any song, video, or game they did not pay for.

Oman, and many other Arab countries, are in a unique position that makes them detached from primary producers of popular digital content such as the US and Europe – who might not necessarily consider this region as a target for their music or computer programs. It is very difficult for foreign content producers to take legal action against infringers of copyright in Oman and it is impossible for the authorities to regulate illegal downloads on the internet (even though they somehow seem to always have the time and resources to block every single VOIP website they can find).

To the majority of people copyright infringement seems like a victimless crime: musicians and film makers in the US seem to be doing alright, they do not really expect to sell in Oman, of all places, much anyway, and even if these companies did make a loss, they are multinational institutions that can make money through a million other ways.

This makes it very difficult for our region to be taken seriously as a viable market for selling some copyright works. The result of this is that those of us who want to legally buy music in Oman find it very difficult to find any shop that can afford to continue stock up music CDs that nobody buys. Software products rarely ever get an official release in this region and there are no tech support or after sale services for such programs. The gaming industry is totally unregulated in this region and there is never any localization of game content.

The worst problem with piracy is that it makes it very difficult for local musicians, programmers, and game developers to be able to make money from creating local content in this market. Creating a polished work obviously requires money and investment, and you cannot make money from intellectual property works in a place where copyright is not respected. It is no wonder that there are no Omani video games or computer programs (genuine or otherwise) sold in any computer shop in the country.

Oman has had copyright law in place for about a decade now, but it is very difficult to enforce it because of the internet and the fact that content providers will find it very inconvenient to take cross-border legal action. Society itself must start respecting copyright and realize that the biggest loser in all of this is society itself, because if we do not encourage or reward creativity we will continue to only live off works made in other places in the world.

The situation in Oman is not totally hopeless because authorities have realized that the process to create respect for copyright must start from the bottom up, and as a result a special lesson about copyright has been added to the eleventh grade government school syllabus here in Oman in hope it makes students appreciate the importance of copyright and how piracy could be damaging. The college of law at SQU is also expect to start teaching intellectual property as part of the law degree curriculum. That by itself will not instantly make everyone respect copyright, but it is a step in the right direction.

Personal Data in the Digital Age

January 18th, 2010

The internet in Oman has developed a great deal in recent years, we now have fast speed internet spreading across the country and we have an extensive reach of high speed wireless internet as well. However, the way the content of this internet is regulated and censored did not see much of a development since the Internet was first introduced in the 90s.

Oman is one of the more liberal and tolerant countries in the Gulf and no major websites such as YouTube, Flickr, or Facebook were ever blocked. The recent report on internet censorship issued by the OpenNet Initiative found that there is no evidence of any political Internet censorship in Oman and the majority of Internet censorship is made on social and cultural grounds, for example, hacking and pornographic websites are usually blocked, but websites that criticize government officials are not. The government usually uses legal methods, such as criminal law to deal with issues of defamation and breach of confidence to hold authors accountable for what they write. However, the government will not block their website.

The aim of the censorship process is to protect society values and help prevent minors from being exposed to pornographic material. The process by which such websites are selected and blocked is arranged by an automation software that is operated by Omantel. This software is expected to use a number search and indexing methods to know which websites to block.

Using the method of censorship to help “protect” society values might have worked in the early days of the Internet when the number of websites was small and manageable, but we now live in an age where the Internet is massively expanding every second due to low cost for hosting websites and the expansion in user-generated content. It is now impossible to be able to block all pornographic websites when there are hundreds new of them being created every single minute.

The result is a failing system that cannot logically protect us from all pornographic websites, instead, the automated nature of censorship leads to overblocking clean websites that have no offending content. There are also a number of specialist users who need access to websites that may include “offending content”, such as nudity, for medical or research purposes – but such users cannot access these websites here due to the fact that they are classified as offending websites.

The regulators should admit the fact that such censorship is not a solution, anybody can do a Google image for porn right now to be entertained with loads of offending materials. The internet is expanding as we speak and there is no way to “block” it at the top yet allow people to use it efficiently as the same time.

If it is society values which we aim to protect, then we should educate parents and families on how to use software protection shields on their own computers to protect their kids from accessing any offending websites or restricting their access to a limited number of websites to visit. Specialist users and students should be able to have the option to have unfiltered internet if they would like to access websites that feature nudity for legitimate purposes.

Internet Censorship

January 11th, 2010

The internet in Oman has developed a great deal in recent years, we now have fast speed internet spreading across the country and we have an extensive reach of high speed wireless internet as well. However, the way the content of this internet is regulated and censored did not see much of a development since the Internet was first introduced in the 90s.

Oman is one of the more liberal and tolerant countries in the Gulf and no major websites such as YouTube, Flickr, or Facebook were ever blocked. The recent report on internet censorship issued by the OpenNet Initiative found that there is no evidence of any political Internet censorship in Oman and the majority of Internet censorship is made on social and cultural grounds, for example, hacking and pornographic websites are usually blocked, but websites that criticize government officials are not. The government usually uses legal methods, such as criminal law to deal with issues of defamation and breach of confidence to hold authors accountable for what they write. However, the government will not block their website.

The aim of the censorship process is to protect society values and help prevent minors from being exposed to pornographic material. The process by which such websites are selected and blocked is arranged by an automation software that is operated by Omantel. This software is expected to use a number search and indexing methods to know which websites to block.

Using the method of censorship to help “protect” society values might have worked in the early days of the Internet when the number of websites was small and manageable, but we now live in an age where the Internet is massively expanding every second due to low cost for hosting websites and the expansion in user-generated content. It is now impossible to be able to block all pornographic websites when there are hundreds new of them being created every single minute.

The result is a failing system that cannot logically protect us from all pornographic websites, instead, the automated nature of censorship leads to overblocking clean websites that have no offending content. There are also a number of specialist users who need access to websites that may include “offending content”, such as nudity, for medical or research purposes – but such users cannot access these websites here due to the fact that they are classified as offending websites.

The regulators should admit the fact that such censorship is not a solution, anybody can do a Google image for porn right now to be entertained with loads of offending materials. The internet is expanding as we speak and there is no way to “block” it at the top yet allow people to use it efficiently as the same time.

If it is society values which we aim to protect, then we should educate parents and families on how to use software protection shields on their own computers to protect their kids from accessing any offending websites or restricting their access to a limited number of websites to visit. Specialist users and students should be able to have the option to have unfiltered internet if they would like to access websites that feature nudity for legitimate purposes.

Piracy in Oman on the Rise?

September 9th, 2009

Piracy in Oman

A crazy article was published earlier this week on the UAE’s The National stating that game and software piracy in Oman is ‘resurfacing’. The article interviews a random Omani game shopkeeper who claims according to his own statistics that young people in Oman spend a total of a million Omani rials on pirated software on monthly basis. According to his statistics, the local economy loses 30 to 40 million rials a year because of pirated software.

There is no doubt that these stats are completely rubbish. The small time shop keeper somehow assumes that ‘young people’ go and buy physical disks to pirate their games and movies, when in reality the majority of illegal downloading obviously occurs over the internet and does not require young people to spend a 1,000,000 Omani rials.

The justifications made by this person for the ‘resurfacing’ of piracy are not only illogical, but they are simply false because expats can still work in computer shops and do sell computer games and software.

Being an honest gamer who buys legitimate games is very difficult in Oman, original games take months to arrive and when they do they are usually sold at astronomical prices. The article itself claims that it does not make sense for young people to pay RO 40 when the pirated copy costs RO 1. The truth is that even honest gamers find it unreasonable to pay RO 40 (more than $100) when the same exact disc is sold in the states for a MAXIMUM of $60.  Many gamers, including myself, choose to buy grey area imports and have it shipped from the US for a cheaper price, than buying the grey area imports sold in these stores for double the price.

I am really not sure that piracy in Oman is ‘resurfacing’ – because it really never went down. In the age of digital piracy and bitTorrent, the only solution to the problem would be through educating people about the impact piracy has on our own culture and economy. It is no wonder that there are no game developers in Oman when it is impossible to make profit of any game in this market.

The OpenNet Initiative Report on Oman

September 8th, 2009

internetaccessoman
(Photo credits: squacco)

The OpenNet Initiative, a partnership between the University of Toronto, Harvard University, the University of Cambridge, and Oxford University, has published last month an annual report on filtering and surveillance of the Internet in Oman.

The report summarizes the factors that contribute in censoring the internet including the legal framework and Omantel’s terms and conditions. The report concludes that censorship in Oman is primarily made on social basis as it focuses on pornographic, homosexual, and anti-hacking websites, but does not necessarily involve political censorship. The report claims that Omantel uses American-made censorship products such as SmartFilter.

The report also claims that the Omani government monitors “private communications, including mobile phones, e-mail, and Internet chat room exchanges, and interrogates chat room users who are critical of government officials or policies by tracking them through their ISP addresses”. The report cites as its authority on this fact the US State Department Human Rights Report that was published in March 2008.

The report is very interesting, but it has a number of inaccuracies (the majority of the websites mentioned are not actually blocked), cites irrelevant cases to support some points (the Omania case was a defamation case and had nothing to do with surveillance), and makes no mention Article 61(4) of the Telecom Law and the recent case of Ali Al Zuwaidi.

However, the report still paints a very general idea in the situation in Oman and how people are pushed to self-censor themselves even though the constitution guarantees the right of freedom of speech. You can read it via this link.

Omani Bloggers and Copyright

September 5th, 2009

Copyright Infringment - OmanForum

A bizarre event occurred today in which expat blogger Angry in Oman was shocked to see a post she wrote on her blog posted in OmanForum under a username identical to her blog name. Angry in Oman was outraged because it seemed as she personally made those posts on the forum and the blog post did not tell the whole story of the incident mentioned making people make the wrong assumptions about what really happened.

It eventually turned out that this was a new forum feature introduced by OmanForum’s administrator for which he thought it would be ‘a good idea’ to copy other people blog posts in the forum because it makes ‘the forum more interesting’ and gives the author ‘extra exposure’. The administrator of OmanForum removed the thread after several members complained about the issue, however, he did not seem to be convinced that he did anything wrong.

For some reason, many people assume that crediting the source gives them the right to copy it, which is obviously not the case. If Neo, OmanForum’s administrator, has been for a long time copying articles from elsewhere and crediting them doesn’t mean that what has been doing is legally or morally right. The exceptions to the protection of copyright n Oman are very limited in scope, and copying for the purpose of “making the forum more interesting and giving the author extra exposure” is obviously not one of these exceptions.

Technically, Angry in Oman can sue for copyright infringement, but obviously she will not do that as it compromise her identity. If she ever were to take legal action, she should be able to force OmanForum to remove all infringing content, and she migh even be able to ask for monetary compensation because OmanForum is a business venture that sells advertising and commercially benefits from the copyright infringement it undertakes as material copied from elsewhere is used to attract more readers and more advertisement impressions.

My Website Got Blocked by Omantel

August 15th, 2009

Censored

In Oman, the currently only Internet Service Provider in the country, Omantel, has the ability to block any website it desires, we assume that this is done to censor pornographic websites and websites that attack the current government. We do not know if this is an automated process or one manually managed by actual employees of the company. I am not sure on what legal basis it has this authority to censor website because I do not have access to all the laws from here.

Anyway, sometime last week, I discovered that my website, myITLawyer, got blocked by Omantel making it inaccessible from Oman. I do not know when exactly in got blocked because I have been away from the country since the beginning of this year. Once Omantel blocks a website, there isn’t anything really that you can do about it other than send an email to an account called “admin@omantel.com”. I did that, but instantly the email bounced back indicating that it could not reach a certain recipient.

I decided to make a complaint to the Telecommunication Regulation Authority as it is responsible for receiving complaints against ISPs. Its Consumer Guide specifies that you have to give the operator 15 days to resolve the issue before you make a complaint. During this period, I asked a friend of mine in Oman to call Omantel and tell them (1) to unblock the website, and (2) that their email account has a problem. There is no special line that you can call to solve censorship issues, the help desk person offered no solution other than “to send a message to the specified email account” even though we told him that messages bounce back. After I heard this from my friend I sent another email to that account and the message again bounced back.

When the 15 days passed I sent my complaint to the TRA who responded after one business day saying that they forwarded the complaint to Omantel and that they will look into the issue. A whole week passed, my website remained blocked, and I haven’t heard from anything, I emailed the TRA again this morning, and then responded within hours saying that my website is now unblocked, and now it is. Of course I never heard ANYTHING from Omantel at all during this period.

It took me exactly ONE MONTH to get my website unblocked since the day I sent my first email to Omantel. I expect that it had already been blocked for a month before I discovered it.

Currently, the only way to have your website unblocked if it gets blocked by Omantel is to follow the procedure I followed, if the TRA did not solve my problem my next step was to take legal action against the TRA at the Administrative Court.

I cannot believe how ridiculous this censorship business is. In October last year Omantel blocked Gmail, Blogger, and a number of other Google websites by mistake. Imagine the damage blocking Gmail did to businesses and individuals. My website was blocked for a whole month in which I obviously had to continue paying for hosting. It is unbelievable that Omantel seems to be totally unaccountable and has absolute authority to block and unblock whatever it wishes randomly.

In the age of user generated content attempting to censor the internet is just totally useless. Anyone in Oman RIGHT NOW can use any search engine and find a porn blog in less than 5 minutes, you don’t need to be a computer genius to do it and it is IMPOSSIBLE to censor everything when a new site is created every second.

It is just unbelievable.

DRM Impact on Lecturers, Students, and Researchers

July 27th, 2009


(Photo credits: Thomas Favre-Bulle)

The CDPA 1988 provides instructions and students with a number of defences to copy films, sound records, and broadcasts for the purpose of making a film or a film soundtrack for the purpose of instruction. (Section 32 and 396Z).

According to Akester, around the UK universities, film lecturers use clips taken from films for a number of subject such as film analysis and film history for lectures and seminars. However, as most films are now sold on DVDs, no clips can be extracted from these movies without circumventing DRM. In her report, Akester found that many lectures use anti-circumvention programs to make the necessary clips, and those who don’t use their own personal collection of copied of terrestrial television broadcast or VHS and believe that their inability to use DVDs greatly limits their teaching practice.

A great number of film students indicated in Akester’s report that they are being affected by DRM, but they also said that in most situations non-digital versions of the works they are looking for can be found, but using then would be slow and does not contribute in helping the film industry in anyway. A great number of respondents admitted that they do circumvent DRM protection in order to use the protected work in the course of their education. Responses included states about not hesitating to break DRM, the fact that it will always be possible for people to copy DVD in spite of the legal protection, and that some would “continue to use DVD where appropriate and [...] will continue to do so, even if illegally”.